Shipping Policy

We aim to ship your items as quickly as possible once your payment is completed.

Typically, orders arrive within 5-12 business days, but it can take up to 30 business days in some cases. Delivery times vary depending on the product and your location.

Shipping FAQ

Is Shipping Included in The Prices?
Yes, shipping is free on all orders.

Processing Times
We process and ship orders within 24-72 hours. Please note, we do not ship on weekends.

How long does it take to get a tracking number?
You'll receive a tracking number within 1-3 business days.

Where can I find my tracking number?
Once your items are shipped, you will receive an email with your tracking number. If you don't get one or if the tracking number isn’t working, contact us and we’ll sort it out. For more information, email us at care@quietz.net.

How Do I Change My Delivery Address?
If you need to change your delivery address, please contact us immediately at care@quietz.net. Once your order has shipped, we can no longer change the address.

How Do I Cancel An Order?
To cancel an order, contact us right away at care@quietz.net. If your order has already shipped, we won’t be able to cancel it.

Unexpected Delays
Sometimes, deliveries take longer than expected due to factors like customs processing, holidays, or extreme weather. If your package is delayed, contact us and we will work to resolve the issue.

If you have any questions or need further assistance, please reach out to us at care@quietz.net.